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Gettysburg Address本週的商週寫的是林肯和達爾文, 兩人竟然同月同日生 !!
不過那也沒差,我對八掛比較有興趣,原來達爾文是有錢人家,他老娘娘家是先前才宣佈破產的WEDGWOOD(瑋緻活)
相較於窮人家的林肯大叔, 比較像是阿扁生涯, 窮人家出身努力考上律師然後從政, 然後也是把美國搞分裂 !! 不過那篇 Gettysburg Address, 沒想到會在商週上看到 ! 我第一次看到這篇是在上托福時, 謝忠理給的補充教材裡頭看到的, 當初謝忠理有建議背起來. 不過當我在看Obama 就職演說時, 完全不知道跟Gettysburg 有什麼關係 (雖然我有看到Gettysburg) 基本上, 我比較注意的還是 Michelle 一直在穿Jason Wu 設計的衣服. 找個時間好好溫習一下好了 !! Obama inauguration speech 我發覺我有一大半都看不懂
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Four score and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men are created equal. Now we are engaged in a great civil war, testing whether that nation, or any nation so conceived and so dedicated, can long endure. We are met on a great battle-field of that war. We have come to dedicate a portion of that field, as a final resting place for those who here gave their lives that that nation might live. It is altogether fitting and proper that we should do this.
But, in a larger sense, we can not dedicate -- we can not consecrate -- we can not hallow -- this ground. The brave men, living and dead, who struggled here, have consecrated it, far above our poor power to add or detract. The world will little note, nor long remember what we say here, but it can never forget what they did here. It is for us the living, rather, to be dedicated here to the unfinished work which they who fought here have thus far so nobly advanced. It is rather for us to be here dedicated to the great task remaining before us -- that from these honored dead we take increased devotion to that cause for which they gave the last full measure of devotion -- that we here highly resolve that these dead shall not have died in vain -- that this nation, under God, shall have a new birth of freedom -- and that government of the people, by the people, for the people, shall not perish from the earth.
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今天把東京少年看完了, 覺得很普, 可能是對堀北真希的愛不夠. 雖然我一直覺得這個故事很棒, 描寫自己喜歡上自己, 交互穿插的劇情雖是有巧思, 但不過片子步調太慢了點, 一些衝擊場面處理的太過平和. 對於Knight 和 MINATO 的感情描寫我覺得不太深入,加上真希妹過於平調的語氣,又讓我差點昏睡. MINATO 在邊吃蛋包飯邊哭的場景, 反映出男友愁的冷酷, 讓我感覺不到愁的愛 ! 所以後面就變得很沒說服力. 不過真希妹演的 Knight 還不錯, 真的有冷酷中帶有溫柔的fu !! 最後那張照片我有心動到 !! 東京少女比起來, 我覺得東京少女比較熱鬧比較緊湊, 也比較好看
聖母裡面的祥子姐姐怎麼越來越善解人意了 !! 我喜歡那個高傲的祥子不見了啦 ~
難道在後半期我要改換支持瞳子嗎 囧 不過可南子有時看起來好萌丫 XD 我還蠻喜歡頭髮中分的少女 (爆) Steve Case Takes On the Credit Card GiantsHis new GratisCard slashes fees via Net-based transactions. But can he wrest market share from the likes of Citigroup, JPMorgan, and Bank of America? A decade ago, America Online (TWX) co-founder Stephen Case helped bring the Internet to the masses. Now, he hopes to create a similar buzz with millions more consumers hungry for another product: credit. BusinessWeek has learned that Case's latest venture is a new payment system called GratisCard, which will use the Internet to lower transaction fees paid by retailers and, Case hopes, increase access to credit and debit cards for lower-income shoppers as well as consumers with bad credit. Revolution, the private investment company which Case launched in 2005 with $500 million of his AOL fortune, is the largest shareholder in GratisCard, which is based in St. Petersburg, Fla. GratisCard will be formally launched in April. Case's GratisCard aims to loosen the grip of Visa, Mastercard (MA), and their bank partners, on the payment industry. Retailers complain the card giants charge them high fees—known as interchange fees—when their cards are used in stores. In 2005, Visa and Mastercard generated $25.1 billion in fees on more than $1.1 trillion in credit card purchases, an average of 2.2% per transaction, according to The Nilson Report, a payment industry trade publication. Visa and Mastercard debit cards charged fees at a rate of 1.75%. Confronting a Juggernaut Friendly or not, derailing the credit card industry juggernaut could be the biggest challenge of Case's post-AOL career. Last month, Washington (D.C.)-based Revolution launched Revolution Health, a Web site that provides medical data and services. Its Flexcar unit rents autos—with gas and insurance included—by the hour. And Revolution has also invested in luxury resorts. But in credit cards, he faces banks and card associations that have existing relationships with a huge swath of U.S. consumers: Just the top three card issuers, JPMorgan Chase (JPM), Bank of America (BAC), and Citigroup (C), have nearly 330 million credit card accounts. And they can keep those customers loyal with lucrative incentives like frequent-flier miles. "They start with economies of scale," says Nilson's Robertson. Attracting Subprime Customers But the real attraction, Croce says, is slashing the nearly $2 million that the 76ers, Flyers, and their arena, the Wachovia Complex, paid Visa and Mastercard in interchange fees last year. "If you save half of that and use it for ticket promotion, it's still a win-win," says Croce, adding that the company does not plan to stop accepting Visa and Mastercard. For consumers with low income or bad credit who are often charged high interest rates and fees, or denied credit altogether by banks marketing traditional credit cards, GratisCard could mean more opportunity. That's because the card plans to join with both prime and subprime banks, according to a source familiar with the matter. And lower transaction costs charged by GratisCard to retailers would make it profitable to accept the card for small purchases The Giants Aren't Afraid 巨人們不害怕 High transaction fees charged by Visa and Mastercard are one big reason that many mom-and-pop gas stations and convenience stores set a minimum charge, often $3, to pay with a credit card. "The appetite for $50 Visa cards would probably not be very great," says a senior executive at a bank which plans to issue the GratisCard. Visa 和Master索取的高度交易費用是一個重大理由, 許多小型的加油站和便利商店設定了一個最低的價格, 通常是3塊錢, 以便支付信用卡. “想要50元的Visa 卡將可能不是那麼棒,” 某家計劃發行GrantiCard 的銀行的資深主管說道 *appetite for: a desire or liking for a particular activity
The big banks and credit card companies aren't afraid that a new payment system, even one backed by Steve Case, will threaten their hold on the credit business any time soon. The 10 largest credit card issuers, including JPMorgan Chase, Bank of America, and Citigroup, generated $1.7 trillion in sales on credit cards last year, up 10% from 2005, according to The Nilson Report.
And a host of banks and upstart firms are launching alternative payment systems like GratisCard, often aimed at consumers who still pay with cash. "There is still so much greenfield out there," says Tim Attinger, senior vice-president of product development at VISA USA. "Consumer spending is growing overall and, within that, cash and check is still an enormous opportunity."
One GratisCard Asset: Anonymity 一項GratisCard 資產: 匿名者 Besides cheaper transaction costs, sources familiar with GratisCard say it will offer consumers and retailers another hot feature: better security. Visa and Mastercard cards are prime targets for thieves because they have an owner's name and account number stenciled on the front. GratisCard is anonymous—cards contain only a 16-digit verification number. 除了便宜的轉帳花費, 熟悉GratisCard 的消息來說道, GratisCard 將提供消費者和零售商其他熱門功能: 更好的安全性. Visa 和Mastercard 對竊賊們而言是首要目標, 因為他們有某一位(卡片)所有者的名字和帳戶號碼印刷於前頭. GrantisCard 則是匿名的- 卡片只含有一組16位元的驗証碼.
Transactions are encrypted and routed over the Internet. And customers have to use a personal ID number, which can be changed regularly, to authorize purchases. "I could leave a stack of cards on the counter, activated and unactivated, you could take them all and never be able to use them," says the bank executive who plans to issue the card. 交易是加密過的且經由網際網路. 而客戶必須使用一組個人ID 號碼, 此號碼能定期修改, 以便授權購買交易. “我能在櫃台前留下一堆卡片, (不管是)啟動過或未啟動過的, 你能拿走全部的卡片但永遠無法使用他們, ” 計劃要發行這張卡片的銀行高層說道
Analysts say retailers would welcome cheaper payment alternatives. According to Avivah Litan, a vice-president at market research firm Gartner, a typical credit card purchase of a $100 shirt costs retailers $1.80 in fees. That eats into already thin profit margins, say retail experts. In 2003, the big card duo settled a suit filed by Wal-Mart Stores (WMT)—later joined in a class-action by 5 million other retailers— agreeing to pay back $3 billion in interchange fees. 分析師說零售商將歡近這個較便宜的付款替代方案. 依照市場研究公司Gartner的副總裁Avivah Litan 的說法, 典型的信用卡一件100元襯杉的購買交易中就要花費零售商1.8元的費用. 這吞食了原已微薄的利潤收益, 零售專家說道. 在2003年, 巨大的卡片雙雄解決了一場由Wal-Mart 提出的訟訴 – Wal-Mart 在稍晚加入由500萬家其他的零售商組成的團體訟訴 - 同意償還交易費中的30億元. file a suit 提出訴訟
Case's Ally: Retailers' Anger Case的同盟者: 零售商的憤怒 But that hasn't soothed the ire of retailers, who contend that fees continue to rise. "It's a double-whammy. It drives up not only the cost of our goods but it becomes a hidden tax on our customers," says Mallory Duncan, general counsel of the National Retail Federation, the industry's largest trade group.
For Case and GratisCard, that lingering anger could be the opening they need. What's more, Case appears to be marshaling a team of Web-savvy entrepreneurs and industry insiders with knowledge of the credit card firms' own secrets. GratisCard is chaired by Theodore Leonsis, vice-chairman of AOL and the multimillionaire owner of the NHL's Washington Capitals. But a bigger threat may be GratisCard's chief executive, Jason Hogg. He is a founder of MBNA Canada, now part of Bank of America, and the son of a credit card veteran: His father, Russell Hogg, was chief executive of Mastercard in the 1980s. 對Case 和GratisCard, 持續存在的憤怒可能是他們所需要的序幕. 而且, Case 似乎正安排一組了解網站創業家和對於信用卡公司自身的秘密知識的產業靈通人士的團隊. GratisCard 是由AOL的副董事長和NHL的華盛頓資金公司的千萬富翁擁有者Theodore Leonsis 擔任董事長. 但是較大的威脅或許是GratisCard 的首席總裁Jason Hogg. 他是MBNA Canada(現在是美國銀行的一部分) 的創辦者之一, 而且是信用卡老手的兒子: 他老爸, Russell Hogg, 曾是1980年代Mastercard 的首席總裁. Word: 1145 The Trouble with India (3/3) - 印度的困境Politicians who refuse to play the game pay a steep price. N. Chandrababu Naidu, the former chief minister of the state of Andhra Pradesh, transformed the state capital of Hyderabad from a backwater into a high-tech destination by building new roads, widening others, and aggressively carving out land for factories and office parks. Google (GOOG ), IBM (IBM ), Microsoft (MSFT ), and Motorola (MOT ) have all built R&D facilities there. His reward? Voters tossed him out of office two years ago. During his decade in power, Naidu didn't do enough for rural areas, and his challenger promised to channel state funds into irrigation projects and electricity subsidies. "Naidu thought economics were more important than politics. He was wrong," says V.S. Rao, director of the Birla Institute of Technology & Science in Hyderabad. Naidu, 56, is plotting a comeback in elections two years hence. This time, he's preaching a new gospel. "You can't just target growth," says a chastened Naidu. "You have to create policies that make the wealth trickle down to the common man." But even when politicians say they're beefing up infrastructure, it rarely helps the poorest Indians. Agriculture is stagnant in part because of a lack of the most rudimentary of roads to get to and from fields. N. Tarupthurai, for instance, scratches out a living from a five-acre plot in Jinnuru, a village in northeastern Andhra Pradesh. But his fields are more than a mile from the nearest paved road, so each day the 40-year-old Tarupthurai must carry his tools, seeds, fertilizer, and crops down a dirt path on his back or on his bicycle. "I have asked for a road, and the government says it's under consideration," says the mustachioed, curly-haired farmer. Then he shrugs. One reason little practical help makes it from the seats of power to India's impoverished villages is that so much money gets siphoned off along the way. With corrupt officials skimming at every step, many public works projects either go over budget or are never completed. "You figure that 25% of the cost goes to corruption," says Verghese Jacob, head of the Byrraju Foundation, which promotes rural development. "And then they do such a bad job that the road falls apart in one year and has to be patched over again," Jacob says as he jostles along in a car on a potholed byway outside Hyderabad. None of the solutions to India's infrastructure challenges are simple, but business leaders, some enlightened government officials, and even ordinary citizens are chipping in to make things better. The most potent weapon India's reformers have against corruption is transparency. Last October a new right-to-information law went into effect requiring both central and state governments to divulge information about contracts, hiring, and expenditures to any citizen who requests it. The country is also putting to work its vaunted technology prowess to police the government. Officials in 200 districts are using software from Tata Consultancy Services Ltd. to help monitor a government program that offers every rural household a guarantee of 100 days of work per year. Most of this labor goes into public works. To minimize "leakage," the TCS software tracks every expenditure—and makes all of the information available real-time on a Web site accessible to anyone. Sometimes frustrated Indians take matters into their own hands. Tired of spending four-plus hours a day in traffic, Aruna Newton last fall helped organize something of a women's crusade to speed up infrastructure improvements. Nearly 15,000 volunteers now monitor key road projects and meet with state officials to press for action. They even enlisted the state chief minister's mother, who helped get his attention. "It's about the collective power of the people," says Newton, a 40-year-old vice-president for Infosys. "I just wish building a road was as easy as writing a software program." Increasingly, companies trying to expand in India have the government as a willing partner rather than a roadblock. The state of Andhra Pradesh rolled out the red carpet last year for MAS Holdings Ltd. of Sri Lanka, South Asia's largest garment manufacturer. It promised subsidized electricity, new access roads, and even a deepwater port if the company would place a huge industrial park on the southern coast. Now MAS Holdings plans to build a cluster of factories that will eventually employ 30,000 production workers. And it chose India over China. "The government support was absolutely vital," says John Chiramel, India director for MAS Holdings. "If we can work together, there's no stopping growth in this country." A key to getting massive projects off the drawing boards is forming public-private partnerships where the government and companies share costs, risks, and rewards. In 2005, India passed a groundbreaking law permitting officials to tap such partnerships for infrastructure initiatives. Developers ante up most of the money, collect tolls or other usage fees, and eventually hand the facilities back to the government. The first project to take advantage of the new law is the $430 million international airport scheduled to open next year in Bangalore. The facility is designed to handle 11.5 million passengers per year—nearly double the capacity of the overburdened existing airport. It will be owned by a private company, which will turn it over to the Karnataka state government after 60 years. Global engineering and equipment giant Siemens (SI ) is helping to build the facility, and Switzerland's Unique Ltd. will manage it. These companies are also equity investors. The state had to contribute just 18% of the cost. Without such an arrangement, Karnataka wouldn't be getting a new airport. A lot of India's hopes rest on the airport deal's success. If it proves the viability of public-private partnerships, more such ventures could come pouring in. A visit to the site instills confidence. Project manager Sivaramakrishnan S. Iyer is a crusty veteran of mammoth infrastructure ventures throughout South Asia and the Mideast. Wearing a scuffed hardhat, with a two-day growth of white stubble on his face, he surveys the site from a 2.5-mile-long bed of crushed granite that will be the runway. Work goes on seven days a week, 18 hours a day. Iyer is intent on wrapping up on schedule in April, 2008. "We have the will to do it, and it will be done," he says. Will the airport open on time? That's not within Iyer's control. Two government authorities are responsible for building the road that leads to the airport, and they're locked in a dispute over how to do it. Work hasn't started. And so it goes in India. Unless the nation shakes off its legacy of bureaucracy, politics, and corruption, its ability to build adequate infrastructure will remain in doubt. So will its economic destiny. *shake off:to get rid of an illness, problem etc. Word: 1117 The Trouble With India (2/3) -印度的困境Then there's "leakage"—India's euphemism for rampant corruption. Nearly all sectors of officialdom are riddled with graft, from neighborhood cops to district bureaucrats to state ministers. Indian truckers pay about $5 billion a year in bribes, according to the watchdog group Transparency International. Corruption delays infrastructure projects and raises costs for those that move ahead. Fortunately, after decades of underinvestment and political inertia, India's political leadership has awakened to the magnitude of the infrastructure crisis. A handful of major projects have been completed; others are moving forward. Work on the Golden Quadrilateral—a $12 billion initiative spanning more than 3,000 miles of four- and six-lane expressways connecting Mumbai, Delhi, Kolkata, and Chennai—is due to be completed this year. The first phase of a new subway in New Delhi finished in late 2005 on budget and ahead of schedule. And new airports are under construction in Bangalore and Hyderabad, with more planned elsewhere. "We have to improve the quality of our infrastructure," Prime Minister Manmohan Singh told a gathering of tech industry leaders in Mumbai on Feb. 9. "It's a priority of our government." Singh, in fact, is promising a Marshall Plan-scale effort. The government estimates public and private organizations will chip in $330 billion to $500 billion over the next five years for highways, power generation, ports, and airports. In addition, leading conglomerates have pledged to overhaul the retailing sector. That will require infrastructure upgrades along the entire food distribution chain, from farm fields to store shelves. Envisioning a brand-new India is the easy part; paying for it is another matter. By necessity, since the country's public debt stands at 82% of GDP, the 11th-worst ranking in the world, much of the money for these new projects will have to come from private sources. Yet India captured only $8 billion in foreign direct investment last year, compared with China's $63 billion. "Having grandiose plans isn't enough," says Yale University economics professor T.N. Srinivasan. Just about every foreign company operating in India has a horror story of the hardships of doing business there. Nokia Corp. (NOK ) saw thousands of its cellular phones ruined last October when a shipment from its factory in Chennai was soaked by rain because there was no room to warehouse the crates of handsets at the local airport. Japan's Maruti Suzuki says trucking its cars 900 miles from its factory in Gurgaon to the port in Mumbai can take up to 10 days. That's partly due to delays at the three state borders along the way, where drivers are stalled as officials check their papers. But it's also because big rigs are barred from India's congested cities during the day, when they might bring dense traffic to a standstill. Once at the port, the Japanese company's autos can wait weeks for the next outbound ship because there's not enough dock space for cargo carriers to load and unload. India's summer monsoons wreak havoc, too. Even relatively light rains can choke sewers, flood streets, and paralyze a city, while downpours are devastating. Two years ago, Florida-based contract manufacturer Jabil Circuit Inc. saw shipments of computers and networking gear from its plant near Mumbai delayed for five days after an epic storm. "In our business, five days is a really long time," says William D. Muir Jr., who oversees Jabil's Asian operations. Companies often have no choice but to make the best of a bad situation. Cisco Systems Inc. (CSCO ), the American networking equipment giant, has had a research and development office in India since 1999 and already has 2,000 engineers in the country. To supply the country's fast-growing telecommunications industry, Cisco decided last year to try its hand at making some parts locally. In December it contracted with another company to build Internet phones in the southeastern city of Chennai. Although Cisco says the quality of the workmanship is up to snuff, it has to fly parts in because the ports are so slow—and getting them to the factory right when they're needed is proving nettlesome. "We believe in manufacturing in India, but we don't believe in logistics in India—yet," says Wim Elfrink, Cisco's chief globalization officer. Elfrink adds that unless the Chennai operation demonstrates it can run as efficiently as Cisco setups elsewhere, it won't go into full production as planned this summer. Even the world's largest maker of infrastructure equipment is constrained by India's feeble underpinnings. General Electric Co. (GE ) last year sold $1.2 billion worth of gear such as power generators and locomotives in India, more than double what it billed in 2005. To meet that surging demand, it is scrambling to find a location where it can manufacture locomotives in partnership with India Railways. But when GE dispatched three employees to survey a potential site the railway favored in the northern state of Bihar, the trio returned discouraged. It took five hours to drive the 50 miles from the airport to the site, and when they got there they found...nothing. "No roads, no power, no schools, no water, no hospitals, no housing," says Pratyush Kumar, president of GE Infrastructure in India. "We'd have to create everything from scratch," including many miles of railroad tracks to get the locomotives out to the main lines. But there is a silver lining for GE and other international giants: India's infrastructure deficit could yield huge opportunities. American executives who traveled to India last November on the largest U.S. trade mission ever were tantalized by the possibilities. Jennifer Thompson, director of international planning at Oshkosh Truck Corp. (OSK ), viewed construction projects where swarms of workers carried wet concrete in buckets to be poured. That told her there's great potential in India for selling Oshkosh's mixer trucks. "There are infrastructure challenges, but we see a lot of opportunities to help them meet those challenges," she says. That explains why so many multinationals are flocking to India. Take hotel construction: In a country with only 25,000 tourist-class hotel rooms (compared with more than 140,000 in Las Vegas alone), companies including Hilton (HLT ), Wyndham (WYN ), and Ramada have plans for 75,000 rooms on their drawing boards. Or consider telecom. Because of deregulation and ferocious demand, India boasts the fastest growth in cell-phone service anywhere, with companies adding some 6 million new customers a month. No wonder Britain's Vodafone Group PLC (VOD ) just ponied up $11 billion for a controlling interest in Hutchison Essar, India's No. 4 mobile carrier. U.S. private equity outfits also want in on the action. On Feb. 15, Blackstone Group and Citigroup announced they are teaming up with the Indian government and the Infrastructure Development Finance Corp. to set up a $5 billion fund for infrastructure investments in India. But while the laws of supply and demand would argue that India's infrastructure gap can be filled, that logic ignores the corrosive effect of the country's politics. To gain the favor of voters, Indian politicians have long subsidized electricity and water for farmers, a policy that has discouraged private investment in those areas. That's what wrecked the now-infamous Dabhol Power plant. In the late 1990s, Enron, GE, and Bechtel spent a total of $2.8 billion building a huge complex near Mumbai capable of producing more than 2,000 megawatts of electricity. But a government power authority set prices so low that it was uneconomical for Dabhol to operate, and the whole deal fell apart. (The plant, taken over by an Indian organization, now runs only fitfully.) A 2001 law was supposed to create a framework to support private investment in power generation. But according to American construction company executives, it's not working well. "Everybody knows what needs to be done, but they have great difficulty doing it," says one of the Americans. "If the party in opposition offers subsidized power, the party in power has to give subsidized power to get reelected." Word: 1311 The Trouble With India (1/3) -印度的困境
When foreigners say Bangalore is India's version of Silicon Valley, the high-tech office park called Electronics City is what they're often thinking of. But however much Californians might hate traffic-clogged Route 101, the main drag though the Valley, it has nothing on Hosur Road. This potholed, four-lane stretch of gritty pavement—the primary access to Electronics City—is pure chaos. Cars, trucks, buses, motorcycles, taxis, rickshaws, cows, donkeys, and dogs jostle for every inch of the roadway as horns blare and brakes squeal. Drivers run red lights and jam their vehicles into any available space, paying no mind to pedestrians clustered desperately on median strips like shipwrecked sailors. Pass through the six-foot-mhigh concrete walls into Electronics City, though, and the loudest sounds you hear are the chirping of birds and the whirr of electric carts that whisk visitors from one steel-and-glass building to the next. Young men and women stroll the manicured pathways that wend their way through the leafy 80-acre spread or coast quietly on bicycles along the smooth asphalt roads. With virtually no mass transit in Bangalore, Indian technology firm Infosys Technologies Ltd. spends $5 million a year on buses, minivans, and taxis to transport its 18,000 employees to and from Electronics City. And traffic jams mean workers can spend upwards of four hours commuting each day. "India has underinvested in infrastructure for 60 years, and we're behind what we need by 10 to 12 years," says T.V. Mohandas Pai, director of human resources for Infosys. India's high-tech services industry has set the country's economic flywheel spinning. Growth is running at 9%-plus this year. The likes of Wal-Mart (WMT ), Vodafone (VOD ), and Citigroup (C ) are placing multibillion-dollar bets on the country, lured by its 300 million-strong middle class. In spite of a recent drop, the Bombay stock exchange's benchmark Sensex index is still up more than 40% since June. Real estate has shot through the roof, with some prices doubling in the past year. But this economic boom is being built on the shakiest of foundations. Highways, modern bridges, world-class airports, reliable power, and clean water are in desperately short supply. And what's already there is literally crumbling under the weight of progress. In December, a bridge in eastern India collapsed, killing 34 passengers in a train rumbling underneath. Economic losses from congestion and poor roads alone are as high as $6 billion a year, says Gajendra Haldea, an adviser to the federal Planning Commission. For all its importance, the tech services sector employs just 1.6 million people, and it doesn't rely on good roads and bridges to get its work done. India needs manufacturing to boom if it is to boost exports and create jobs for the 10 million young people who enter the workforce each year. Suddenly, good infrastructure matters a lot more. Yet industry is hobbled by overcrowded highways where speeds average just 20 miles per hour. Some ports rely on armies of laborers to unload cargo from trucks and lug it onto ships. Across the state of Maharashtra, major cities lose power one day a week to relieve pressure on the grid. In Pune, a city of 4.5 million, it's lights out every Thursday—forcing factories to maintain expensive backup generators. Government officials were shocked last year when Intel Corp. (INTC ) chose Vietnam over India as the site for a new chip assembly plant. Although Intel declined to comment, industry insiders say the reason was largely the lack of reliable power and water in India. Add up this litany of woes and you understand why India's exports total less than 1% of global trade, compared with 7% for China. Says Infosys Chairman N.R. Narayana Murthy: "If our infrastructure gets delayed, our economic development, job creation, and foreign investment get delayed. Our economic agenda gets delayed—if not derailed." The infrastructure deficit is so critical that it could prevent India from achieving the prosperity that finally seems to be within its grasp. Without reliable power and water and a modern transportation network, the chasm between India's moneyed elite and its 800 million poor will continue to widen, potentially destabilizing the country. Jagdish N. Bhagwati, a professor at Columbia University, figures gross domestic product growth would run two percentage points higher if the country had decent roads, railways, and power. "We're bursting at the seams," says Kamal Nath, India's Commerce & Industry Minister. Without better infrastructure, "we can't continue with the growth rates we have had." The problems are even contributing to overheating in the economy. Inflation spiked in the first week of February to a two-year high of 6.7%, due in part to bottlenecks caused by the country's lousy transport network. Up to 40% of farm produce is lost because it rots in the fields or spoils en route to consumers, which contributes to rising prices for staples such as lentils and onions. India today is about where China was a decade ago. Back then, China's economy was shifting into overdrive, but its roads and power grid weren't up to the task. So Beijing launched a massive upgrade initiative, building more than 25,000 miles of expressways that now crisscross the country and are as good as the best roads in the U.S. or Europe. India, by contrast, has just 3,700 miles of such highways. It's no wonder that when foreign companies weigh putting new plants in China vs. India to produce global exports, China more often wins out. China's lead in infrastructure is likely to grow, too. Beijing plows about 9% of its GDP into public works, compared with New Delhi's 4%. And because of its authoritarian government, China gets faster results. "If you have to build a road in China, just a handful of people need to make a decision," says Daniel Vasella, chief executive of pharmaceutical giant Novartis (NVS ). "If you want to build a road in India, it'll take 10 years of discussion before you get a decision." Blame it partly on India's revolving-door democracy. Political parties typically hold power for just one five-year term before disgruntled voters, swayed by populist promises from the opposition, kick them out of office. In elections last year in the state of Tamil Nadu, for instance, a new government was voted in after it pledged to give free color TVs to poor families. "In a sanely organized society you can get a lot done. Not here," says Jayaprakash Narayan, head of Lok Satta, or People Power, a national reform party. Word:1079 The Final Act for a Boy-Band Svengali? (2/2)- 這是男孩樂團騙子的最後一幕嗎?The son of a Flushing (N.Y.) dry cleaning service owner, Pearlman has raised red flags with his business dealings before. Both the Backstreet Boys and *NSYNC sued him in the late 1990s, claiming he misappropriated money. Those suits were settled. Last year pop star Justin Timberlake, the former lead singer of *NSYNC, told a British newspaper that he had "been monetarily raped by a Svengali," referring to Pearlman. Timberlake's publicist did not respond to a request for comment. The allegations go beyond Pearlman's inner circle. Recently inaugurated Florida Governor Charles Crist Jr. was named as a defendant in a Mar. 5 investor suit filed against Pearlman by Tampa attorney James Lowy. The suit claims that when Crist was Florida's attorney general, he didn't pursue complaints about Pearlman's business dealings because Pearlman had held a fund-raiser for him and Pearlman-related entities had contributed $10,000 to his gubernatorial campaign; it also claims that Crist made use of a Pearlman-owned plane and skybox. A Crist spokesperson says the governor hadn't seen a copy of the suit yet and would not comment. Family Ties For Manhattan dentist Steven Sarin, the ties go back almost as far. Sarin's parents first invested with Pearlman in 1985, after hearing about good returns from another resident of their Florida retirement community. Sarin says his entire family invested much of their life savings with Pearlman and frequently met with him in New York and Florida. He adds that Pearlman always called his parents on their birthdays and invited everyone backstage at concerts featuring his acts. In December, over corned-beef sandwiches at a deli in Queens, Sarin and his brother asked Pearlman about their investments. "He said, 'Everything's fine,'" Sarin recalls. "'We're moving right along, bands are doing well. The business is doing phenomenally.'" Now Sarin says his mother can't stop crying, and Sarin himself had to be rushed to the hospital on Feb. 27 due to complications from the stress. "People get blinded by the entertainment field," Sarin says. "You see celebrity; it diverts your mind away from an analytical business sense." Sarin says he wishes Pearlman would come home and return all the money his family has invested. Right now, however, there's little hope of that. Gerard McHale Jr. was appointed to oversee Pearlman's businesses when a Florida judge put them into receivership in early February. McHale says he's recovered $50,000 so far. "I don't know how I'm going to get paid," he says. Palmeri is a senior correspondent in BusinessWeek's Los Angeles bureau. Word:474 The Final Act for a Boy-Band Svengali? (1/2) - 這是男孩樂團騙子的最後一幕嗎 ?Lou Pearlman—better known as the man behind *NSYNC and the Backstreet Boys—faces an FBI investigation and lawsuits over a possible Ponzi-like scheme Louis Pearlman seemed to have it all. He lived in a $12 million, Italianate mansion in the same Orlando neighborhood as basketball great Shaquille O'Neal. He was chauffeured around in a powder-blue Rolls-Royce. His office, in a sprawling downtown entertainment complex that he owned, was lined with the gold and platinum records he earned as the creator of 1990s pop music sensations *NSYNC and the Backstreet Boys. All of that may soon come crashing down. Pearlman, 52, has been accused by the Florida Office of Financial Regulation of orchestrating a massive Ponzi-like scheme that may have duped some 1,800 investors out of $317 million. The FBI has raided his home and office. Banks have begun seizing assets. Dozens of investors have launched civil suits. And, tragically, one of Pearlman's top lieutenants has committed suicide. Pearlman couldn't be reached for comment; in a Feb. 2 letter to the Orlando Sentinel, he said he was in Germany promoting his latest musical act, US5. "Worse and Worse" Pearlman printed brochures for his Employee Investment Savings Accounts that hyped coverage from the Federal Deposit Insurance Corp. and said additional insurance was being provided by American International Group (AIG) and Lloyd's of London, according to the Florida complaint. Regulators say none of that was true. Pearlman also sent out financial statements ostensibly audited by an accounting firm named Cohen & Siegel. Regulators say the firm's phone number was an answering service and its mail was forwarded to Pearlman's home. Investors, many of them Florida retirees, came in through networks of independent financial consultants, insurance salesmen, and tax preparers, according to securities lawyer Robert Persante, who represents eight investors suing Pearlman. At least one of the firms, Churchill Financial Group of Clearwater, Fla., took out newspaper ads advertising above-average rates. Churchill did not return calls seeking comment. Persante says one of his clients entrusted her $180,000 life savings to a Pearlman-affiliated agent to qualify for Medicaid. "This thing has gotten worse and worse," Persante says. "Until we find more avenues [of recovery], we're not going to take on more cases." More Money, More Problems Words:597 What the Market Is Telling Us (3/3) - 市場正告訴我們什麼Over the years there have been far bigger market drops in percentage terms. In 1987 the S&P 500 plunged 21% in a single day; it dropped just 3.5% this time. And the U.S. market is still far from an official correction, much less bear market territory: Through Wednesday, the S&P 500 was down just 4% from its recent high. A full-fledged correction is defined as a 10% slide; a bear market, a 20% drop. Nevertheless, Tuesday's rout shook investors from a cocoon of complacency. It ended the longest stretch in 107 years that the Dow had not declined by 2% or more in a single day. The last time the market fell 2% was May 19, 2003, two months after the U.S. went to war in Iraq. The pullback had investors contemplating their appetite for global risk and weighing hazards at a time of unprecedented and, some would argue, untested financial interconnectedness. *stretch (of): a continuous period of time The R-Word Much more troubling for the bears was Greenspan's speech. The R-word isn't thrown around lightly in market circles; coming from Greenspan (even in retirement) it sounds thunderous. Now the idea that the U.S. is about to fall into recession—its first in six years—is gaining traction. Stockbroker Peter D. Schiff, author of the just-released book Crash Proof: How To Profit From The Coming Economic Collapse and coveter of precious metals, dispenses with euphemism altogether: "We've been like heroin addicts; a recession will be cleansing." There's no doubt, for example, that the multiyear U.S. housing boom is over. Stock prices certainly seem to augur trouble. Shares of subprime lenders such as New Century Financial and NovaStar have crashed in the past month. Higher up on the lending food chain, British-based banking giant HSBC Holdings (HSBS) recently admitted it's feeling pain. And many major U.S. banks are quietly increasing their loan-loss reserves. Wall Street analysts and economists have emptied boxes of toner cartridge in recent weeks opining on what might lie beneath the balance sheets of banks and brokerage houses. There's growing fear that the subprime rot will spread. Even if you don't subscribe to this systemic worry, market fundamentalists stand next in line to warn of an earnings slowdown. Corporate profits have increased by double-digit percentages for 19 consecutive quarters. But Deutsche Bank (DB) points out that first- and second-quarter earnings for U.S. companies are expected to grow by less than 5%, year-over-year. And according to Trend Macrolytics, forward earnings growth could clock in at less than 4%. The last time that kind of decline happened was April, 2000, a month after the start of the bear market and 11 months before the economy fell into recession. What's more, this bull market is getting long in the tooth. The 48 months it has gone without a 10% correction is the second longest in at least 78 years, according to Stack. Bearish hedge fund manager Doug Kass notes that four-year bull markets that follow deep bear markets, like the one from 2000 to 2002, "often morph into disaster." He points to the 1937, 1962, and 1987 crashes, and the fact that the sixth or seventh year of every decade in the 20th century experienced a crash or steep pullback. Still, the bulls are hardly ready to repent—and apparently with good reason. Expect a two-front war in the coming months. In the U.S. it'll be a contest between recession-spooked worriers and stockpickers with visions of high-priced buyouts. A parallel fight will pit the freewheeling global markets against the safety of the U.S. Indeed, the events of this week just might spark a resurgence in U.S. shares. "Tuesday could be the shot across the bow for the end of the flow of funds to overseas markets and back to the U.S.," says Bernie Schaeffer of Schaeffer's Investment Research. One market-agnostic growth fund manager says he just got those very marching orders from his supervising investment committee: "We're in the process, even if it doesn't necessarily finalize next week or next month." And that would show that the world might not be so flat after all. With Mara Der Hovanesian in New York, Chris Palmeri in Los Angeles, Dexter Roberts in Beijing, and Frederik Balfour in Hong Kong. Words:777 What the Market Is Telling Us (2/3) - 市場正告訴我們什麼At the same time activist hedge funds are helping to reduce the supply of shares available to investors by "engaging" companies with lengthy lists of demands that usually include buybacks. They've helped compel 29 of the 30 members of the Dow Jones industrial average to repurchase shares in recent years. According to Thomson Financial, last year's $370 billion in buybacks was more than four times the total of 2003. All told, Strategas calculates that a record $600 billion in U.S. shares were removed from the public market just in the first nine months of 2006. Scarcity bolsters the value of the shares that remain. Different Distribution Meanwhile, individual investors are sitting on mounting cash. Year-end Federal Reserve data showed just under $5 trillion is stockpiled in savings and money market accounts and retail certificates of deposit, a record stash. Contrast that with China, India, and other emerging markets where the equity culture is spreading like locusts. Day trading, a distant memory in the U.S., is surging in exotic locales. To the extent that U.S. mutual fund investors are interested in stocks at all, they're interested in foreign ones. According to fund-flow tracker TrimTabs Investment Research, last year saw U.S. funds draw just $20 billion in inflows, compared with nearly $150 billion dedicated to hot foreign investments. If there are excesses in global markets, they're far more pronounced overseas than they are in the U.S. And if history is a guide, the U.S. market is where investors will run if and when emerging markets get choppier. "A Wake-up Call" That's not to say Feb. 27 wasn't frightening. Chinese regulators jarred investors by raising concerns over the ease with which investors were borrowing money to buy stocks. And former Federal Reserve Chairman Alan Greenspan warned of excessive risk-taking and hinted at the possibility that the U.S. economy might slip into recession by the end of 2007—a prediction bolstered by fresh economic data. Those twin events sent all of emerging marketdom plunging. European stocks slid by 2.6% in sympathy. The Dow's one-day plunge of 416 points was its steepest point loss since the market opened after September 11. The bears, emboldened by $583 billion in evaporated U.S. market wealth—which wiped out gains for the year—came out of a prolonged hibernation to growl a chorus of I-told-you-so's. "It was a wake-up call from the complacency of a mature economic expansion," says James B. Stack, president of InvesTech Research, an investment advisory service based in Whitefish, Mont. "When you have a market that basically goes up and up over what has been a four-year period, investors tend to lose the perspective that stocks are not riskless." Words: 616 What the Market Is Telling Us (1/3) - 市場正告訴我們什麼After Feb. 27, volatility rules. Yet global capital also looks likely to flee riskier emerging markets and return to the relative safety of U.S. stocks In the parlance of Thomas Friedman, the world never looked flatter than it did this week. A 9% stock market sell-off in China on Feb. 27 prompted sharp drops almost everywhere else around the globe. Suddenly, money managers and traders, lulled into a trance by seven months of steadily rising share prices, felt like they'd been hit over the head with a best-selling hardcover. With one big thwack, they were reminded that stocks are risky and that emerging markets are riskier. In hindsight, no one should have been surprised. China surged an amazing 130% last year and 13% in the week ahead of the plunge, as millions of newbie day traders punched in buy orders on rumors about shares they'd never heard of. Stocks zoomed in other overseas markets for half a year; U.S. shares, which have lagged the rest of the world since 2000, rose steadily and with little volatility. Something had to give. The question is what happens next. This latest episode of jitters could be the opening shock-and-awe campaign of something more lasting. The U.S. economy is suddenly looking weaker than it has in a long time. Fears are mounting that troubles in the mortgage market could spread to other sectors. And profit growth seems to be slowing markedly—a troublesome sign, to be sure. But a stronger case can be made that Feb. 27 will turn out to be more of a tremor than an earthquake. Notably, U.S. indexes gained on Feb. 28. That's in part because powerful forces are undergirding stocks now in a way they weren't in earlier bear markets. The last bear came on the heels of a long bull market that included the biggest five-year run-up since the 1920s. Share prices are only now beginning to revisit their 2000 levels. The amount of cash sitting on the sidelines is at a record. Individual investors haven't jumped into the market en masse. What's more, private equity is now a major factor. Buyout firms have raised billions in the past two years. Furious dealmaking is keeping asset prices buoyant and also cutting the supply of shares available to investors. That squeeze is being magnified by activist hedge funds, which are badgering companies into stock repurchases like never before. With the inventory of equities down and so much money already on the sidelines, the market appears to have a steady floor underfoot. American Advantage The biggest support for the U.S. market has been, and will likely remain, private equity firms and hedge funds. The $45 billion privatization of utility TXU announced on Monday—the biggest of all time—was the second record-setting deal in three months. Eight of the top 10 LBOs in history have been inked since June; in 2006 alone some $420 billion in leveraged buyouts took place, a record. And yet private equity firms still wield as much as $2 trillion in combined buying power, enough to take out fully a 10th of the entire U.S. stock market. The fuel for all the buying—low long-term interest rates—remains in the tank. In fact rates have been falling in the past few weeks and fell even more Tuesday, making the debt, or leverage, that private equity firms wield even cheaper. "The difference between cost of capital and return on equity is so enormous that if you're a leveraged player you just have to buy," says market watcher Jason D. Trennert of Strategas Research Partners. He goes so far as to suggest that the Standard & Poor's 500-stock index itself, if it could be packaged into a single entity, would be a screaming LBO candidate. Hence what veteran market strategist Edward E. Yardeni has taken to calling the "private equity put"—for put option, a floor price under a security. In this case it's under the whole market. Word:754 Vista Shakes Up the Ecosystem (3/3) - Vista 要改造產業生態 (new)"If that's the case, it's not clear there will be any revenue upside for the new version," he says. Microsoft acknowledges that independent software vendors face a higher, more costly certification bar on Vista. In part, it's to discourage what the company sees as sloppy programming practices that were making the previous version, Windows XP, less secure, says Dave Wascha, a director in Microsoft's Windows client platform group. "The ecosystem for Windows is vast, and there are some great applications out there, but there are also things that run poorly, give me a poor experience, or are malware," he says. Indeed some software vendors are unclear whether or how soon they'll see a sales boost. "I'm not sure for our customers whether Vista will be a positive or negative net," says Intuit Chief Executive Steve Bennett. Intuit's QuickBooks 2007 line of accounting software, released in September, is specially designed to run on Vista, and the company worked with Microsoft to create a miniprogram that can sit on Vista's "Sidebar," a collection of handy desktop apps, to help users track time spent on projects they manage with QuickBooks. But many of Intuit's small-business customers have older PCs and are probably not "dying to run out and buy" Vista, Bennett says. The Society for Information Management, a trade group of business tech buyers, polled its members in October and found that 58% hadn't decided when they'll roll out Vista. Another 27% plan to do so in 2008 and beyond (see BusinessWeek.com, 11/30/06, "Microsoft Vista: Companies Can Wait"). Two-Fold Challenge For others, dodging bullets from features Microsoft has packaged in Vista is top of mind. Symantec has made acquisitions outside its core area of antivirus software in an effort to stay ahead of Microsoft's entry into the security market; Vista includes antispyware and firewall software, and Microsoft has been promoting a package of antivirus and other security software called Windows Live OneCare (see BusinessWeek.com, 1/31/07, "Getting the Skinny on Vista Security"). "We know the history of Microsoft," says Symantec CEO John Thompson. "They are relentless." Also in harm's way could be Adobe, maker of Acrobat and Flash software, which competes with technologies included in Vista. The companies face a two-fold challenge: ensuring their products work with Vista while continuing to compete with Microsoft. No Pain, No Gain? Credit Suisse analyst Jason Maynard said in a Feb. 15 research note that Ballmer came off too bearish. "Ballmer did a poor job of communicating realistic expectations about Vista growth," he said. Maynard expects revenue from desktop Windows to grow 8.5%, to $16 billion, during Microsoft's next fiscal year, and hasn't modified his forecast. At a Feb. 20 press conference in Ottawa, Canada, Microsoft Chairman Bill Gates also dismissed suggestions that the company is cautious about Vista sales. "Vista's had an incredible reception," he said, according to Reuters. "People who sell PCs have seen a very nice lift in their sales." Makers of compatible software are hoping that before long, the same may be said of them—that is, once they've tuned their products for Vista. Corel (CREL) has been working for nearly a year on getting products, including its WordPerfect and CorelDraw graphics suite, certified for Vista, says Richard Carriere, general manager for office productivity. But the company's engineers have been bogged down by technical problems and slow answers from Microsoft. "It's not painless, dealing with Microsoft on this issue," says Carriere. "Thank God they don't change their operating system too often nowadays." Ricadela is a writer for BusinessWeek.com in Silicon Valley. Word:776 R: T: Vista Shakes Up the Ecosystem (2/3) - Vista 要改造產業生態(new)The technique takes advantage of built-in Vista technology and could help Autodesk reach new customers by putting computer-aided design files in front of more people, says Amar Hanspal, Autodesk's vice-president for platform and geospatial solutions. "Microsoft has a huge role to play," he says. Spinoff Applications The first group includes companies that can exploit some of Vista's most noticeable new technologies, among them new tools for generating graphics. Vista includes DirectX 10, new multimedia software that offloads more work from a computer's central processing unit to dedicated graphics chips, speeding performance of 3-D graphics and video playback. PC games should get a big sales boost as a result. Accruent makes software that helps retailers choose the most profitable locations for new stores. Its customers include Starbucks (SBUX), McDonald's (MCD), and Target (TGT). In April, Accruent plans to announce a new product that takes advantage of Vista's graphics technology. The software, which the company has been testing with customers and demonstrating at trade shows, can generate 3-D maps that use colored bars and virtual push-pins to show which blocks most closely match a retailer's target demographic and the location of competitors' stores. Making the information simpler to view could result in more chief executives and chief financial officers becoming part of Accruent's customer base, says CEO Mark Friedman. "Business users get excited about new functionality and things that make their life easier," he says. "If it takes Vista for them to have it, then they decide they need Vista." Video downloads could also get a shot in the arm. Microsoft has bundled into higher-priced editions of Vista its Media Center software for viewing on a TV screen movies and photos that are stored on a PC. Liberty Media (LCAPA) subsidiary Starz Entertainment on Jan. 30 introduced software that lets consumers who run some versions of Vista download movies from its Vongo service to a PC and watch them using a TV remote. News Corp. (NWS) unit Fox Sports Interactive on Jan. 30 launched its Fox Sports Lounge, an interactive Internet service that can serve up live game broadcasts, stats, and news articles to Vista users. "When people watch sports, it's increasingly becoming a multiscreen experience," says Fox Sports Senior Vice-President and General Manager Brian Grey. Some third-party vendors are also readying products to fill a void in versions of Vista that lack fax capabilities (see BusinessWeek.com, 2/22/07, "Finding Vista's Fax Flaws"). RKS Software is preparing a Vista version of its $19.95 MightyFax, and NeTcFax plans to release a Vista-ready version on Feb. 25. Higher Bar Word:566 R:08.16 T:01.42.29 Vista Shakes Up the Ecosystem (1/3) - Vista 要改造產業生態The arrival of Microsoft's new upgrade is having a ripple effect on the industry, as software companies scramble to capitalize on new opportunities A host of software vendors aim to cash in on demand for Microsoft's new operating system; some may be waiting a long while. Trend Micro (TMIC) has been on a roll: The antivirus software maker captured 11% of retail revenue in the security software market last year, leaving it second only to leader Symantec (SYMC). Trend Micro's share surged from 3% in 2005. It is benefiting from a pact with Best Buy's (BBY) white-coated "Geek Squad" tech support crew and an arrangement whereby Dell (DELL) installs Trend Micro software on new personal computers and laptops. To keep the sales engine humming, Lane Bess, Trend Micro's president of North American operations, is counting on Windows Vista, the computer operating system that Microsoft (MSFT) uncorked for consumers Jan. 30. Vista's been called complicated, late, and the last gasp of a big-software era whose best days may be past. Creative Disruption When consumers upgrade to Vista—and for most, it's a question of when, not if—they might also reconsider the programs they use to ward off hackers. That could help Trend Micro capture sales from its larger competitors Symantec and McAfee (MFE), Bess bets. "The switch of operating system is a new decision point for the consumer," he says. "It's a clear opportunity to replace software that exists." The release of any new version of Windows is disruptive for the computer industry. PC, chip, and other hardware makers need to get products working with the new system's technologies. Corporate IT departments must verify that their favorite programs still work. Perhaps the toughest job, however, faces the thousands of independent software vendors, including household names like Photoshop maker Adobe Systems (ADBE), TurboTax publisher Intuit (INTU), and Norton Antivirus maker Symantec, whose livelihoods depend on turning out products that work with Windows. Big Role Autodesk (ADSK) is among those hoping to ride the Vista wave. The maker of design software for engineers and architects in November introduced the ability for Vista users to view and print files created with its AutoCAD product right from their desktops, without downloading special software. India's IT Labor Pinch - 印度的IT 勞工匱乏A scarcity of young, college-educated engineers has turned recruitment in India's fast-growing tech sector into a free-for-all A few years ago, it would have been unheard of for job recruiters to pay a visit to India's Government Engineering College in Ujjain. The college, in the central state of Madhya Pradesh, isn't anywhere near the top of the nation's technical school rankings, and it's not part of the traditional circuit during the job-hunting season. But these days, corporate types are swarming the Government Engineering College campus, and they're starting to pop up in surprising locales at lesser-known schools. Consider Shreyans Mehta, who joined Tata Consultancy Services (TCS) last August. The 23-year-old GEC grad had his pick from some of the big names in India's technology sector, including Infosys Technologies (INFY) and Wipro (WIT), but decided to go with TCS, India's largest tech company. "It's a dream come true for me," he says, beaming. Boom Times The result: Businesses are whipping themselves into a hiring frenzy. India's Big Three—TCS, Infosys and Wipro—are looking to add a combined 100,000 to their workforce globally. Similarly hungry for talent are giant multinationals such as Cisco Systems (CSCO), Accenture (ACN) and IBM (IBM), which have been beefing up their India-based software development and services. Cisco aims to staff its Globalization Center in Bangalore with 4,000 new hires. IBM has announced plans for 100,000 new jobs by 2010, while consulting firm Accenture will add another 8,000 to its head count of 27,000 in the next six months. Electronic Data Systems (EDS), which acquired Indian company MphasiS BFL in June 2006, is expected to double its staff of 17,000 software engineers and outsourcing jobs in the next two years. "If you have a business growing 40% year-on-year, boosting manpower is only a given," says Alok Shende, vice-president at research firm Frost and Sullivan. Hiring Hunt Corporate recruiters say the process used to be a simple matter of flying to the top colleges and meeting with grads who had the best grade-point averages. Not anymore. "Now we travel by train and rickety three-wheelers to way-out destinations to unearth talent," says a human resource manager at an IT company. You would think that finding talent in the world's second-most populous nation wouldn't be too hard. An estimated 7 million Indians enter the workforce every year. (In China, it's more than double that, at 18 million.) But there are few engineers among them. That's partly because fewer than 8 million of the country's 200 million students make it through high school, and even fewer finish college. At the nation's 1,200 technical colleges, just 400,000 engineers graduate each year, estimates the National Association of Software & Services Companies, an industry trade body. Among those, only a fourth have the skills to immediately start work at a multinational or major Indian IT firm. Contrast that to 35% of engineers in Malaysia and 50% in Poland and Hungary who can perform the offshore IT jobs that are now migrating to countries where labor costs are low. Outreach Efforts Other companies are sending managers as guest lecturers or to help educators improve curricula. For instance, Infosys has begun sharing its training manual with some colleges, while TCS sponsors a masters program at IIT Kharagpur in the eastern state of West Bengal. The wealth of new programs has made it an exciting time to be a human resources chief in India. "It's a bit like changing your car wheels when the car is in motion," says Prathik Kumar, executive vice-president of human resources at Wipro Technologies, India's third-largest software exporter. Even Kumar's boss, Chairman Azim Premji, has been pitching in. Premji says he's been extending his search to more campuses overseas. Premji travels to colleges in the U.S., Japan and Europe, and plans to add Australia to his itinerary soon. "Now it's a huge thing to have the India stint on your resumé," he says. Application Overload And even as companies continue to ramp up their recruitment, they will have to find ways to retain talent. "It's a universal management challenge," says Jerry Rao, EDS vice-president. At many companies that will mean training programs, work opportunities overseas and the fast track for the best and brightest. Says TCS Executive Vice-President S. Padmanabhan: "Everyone here has a new role in 10 to 12 months." Lakshman covers India business for BusinessWeek. [ATR] HP Bests Dell, Again -惠普再次打敗戴爾Under CEO Mark Hurd, Hewlett-Packard further distinguished itself from its main rival and exceeded analysts' first-quarter expectations Hewlett-Packard reported first-quarter results that reflect companywide strength and continued market-share gains against rival computer maker Dell. On Feb. 20, HP announced first-quarter results that exceeded Wall Street estimates. "We had a good start to the year," said Mark Hurd, Chief Executive of Palo Alto (Calif.)-based HP. He cited increases in sales, market share, and profit margins in core businesses such as printers and personal computers. Indeed, HP (HPQ) is currently the largest PC seller in the world, as measured by market share, having toppled Dell (DELL) from that position late last year. Unlike Dell, which depends largely on the desktop and corporate markets for sales, HP is cashing in on high-growth areas, including emerging markets, the consumer area, and laptops. In HP's key PC business, revenue jumped 17%, including a 40% rise in notebook revenue, while operating margin rose to 4.7% of revenue from 3.9% a year ago. And in HP's printer unit, revenue grew 7% to $7 billion and operating margin increased to 15.3% of revenue, up from 14.9% a year earlier. "You should expect us to continue to balance revenue growth and profitability by managing our costs, investing in market opportunities, and levering our strength in notebooks, consumer, and emerging markets," Hurd said in a conference call with analysts after the earnings release. Overall, revenue for the quarter ended Jan. 31 was $25.1 billion, up 11% from a year ago, and exceeded analysts' projection of $24.3 billion. Excluding certain one-time items, HP had net income of $1.8 billion, or 65¢ a share, from $1.4 billion a year ago and beating the consensus estimate of 62¢. Analysts agreed that HP's performance reflected healthy sales growth in the company's main businesses, coupled with aggressive cost cutting. "Overall, it was a very solid quarter," said Shaw Wu, analyst at American Technology Research. Room for Improvement And HP-owned inventory rose $600 million to $8.3 billion, another issue that caught analysts' attention. "Component pricing has been favorable," said analyst Wu. "Why load up on inventory?" Hurd in the conference call conceded that "we need to do a better job in inventory management, and you should expect us to work on reducing inventory levels going forward.…We're all over this thing." HP appears unscathed by the scandal that erupted last fall over the company's investigation of board leaks. Neither the company nor analysts participating on the conference call mentioned the imbroglio that led to the departure of Chairwoman Patricia Dunn and other executives accused of using illegal means to uncover the source of leaked information. Smart Moves Hurd said that HP continues to reduce costs by consolidating data centers and making better use of real estate, among other moves. The company is also planning to stop contributing to its defined-benefit pension plan on Jan. 1, 2008, realizing a $500 million gain, which it expects to offset charges related to a voluntary early-retirement program. Although jobs vacated through that program won't necessarily be eliminated, HP may refill those jobs at lower pay. The company said workers who opt not to participate in the early-retirement program will receive greater company contributions to their 401(k) retirement accounts. Indeed, Hurd stressed several times that HP's efforts to cut costs are far from done: "We are transforming and are not transformed," he said. Lee is a correspondent in BusinessWeek's Silicon Valley bureau [ATR] The Real Scandal at Citi 花旗的真實醜聞 (4/4)Searching for a CFO With doubts about Prince's stewardship swirling, his choice of a CFO is critical. Citi's third financial chief in three years will have to bring stability to the operation immediately. "Hiring a visible, high-quality CFO who actually has some power to reevaluate if all these pieces belong together" would help, says Marc D. Stern, chief investment officer of Bessemer Trust, which has $46 billion under management. Says director Mulcahy: "It's a moment of truth for bringing in additional talent." The names in circulation include Alvaro G. de Molina, the former CFO and head of the investment bank at Bank of America Corp. (BAC), and Goldman Sachs Group (GS) partner and Chief Financial Officer David A. Viniar. De Molina didn't return calls seeking comment; Viniar declined to comment. Lingering Ugliness At some point soon the Thomson scandal will die down. The bank will appoint a new CFO. But the current ugliness won't be forgotten. Der Hovanesian is Banking editor for BusinessWeek in New York. [ATR] The Real Scandal at Citi 花旗的真實醜聞 (3/4)And the source says the cost to remodel Thomson's office was modest compared with what some other Citi executives have spent. Thomson's defiance of Prince's edict was the final breach, the executive maintains. Citi director Anne Mulcahy, the CEO of Xerox, says: "Chuck made the appropriate call." Slicing the Budget In some ways, Prince, 57, has been his own worst enemy. He has promised since 2004 that revenue growth would exceed expense growth, but it hasn't happened. By contrast, from 1999 to 2004, the company boosted revenues by $22 billion, while expenses increased by $8 billion. Last year, earnings fell by 8.7%, well off the double-digit growth during the Weill era. In December, Prince cut his promised $1 billion investment budget in half. He says credit worries are one reason to hang on to the purse strings a little tighter now. "A responsible manager spends the money when you have it and pulls in a little bit when you don't have it," he told BusinessWeek in January. "That's the right way to run the railroad." But Prince's about-faces make it difficult for analysts and investors to know which way the trains are moving. "The problem is that the company has not kept its promises," says analyst Joseph Dickerson of Atlantic Equities in London. The Clock Is Ticking But the clock is ticking. Given the poor track record and growing disarray, some Wall Street veterans think Prince himself will be out by the end of the year if conditions don't improve significantly. Others give him until his five-year anniversary in October, 2008. "Something's got to give," says a Wall Street veteran. "The status quo is untenable." Such negative sentiment is not universal. If it were, Prince would be gone by now. "I'm very nervous about talking about the end of Chuck Prince," says Howard K. Mason, senior analyst at Sanford C. Bernstein & Co., a blue-chip research firm in New York. "I don't think the groundswell of resentment and disappointment is enough to shift the board." [ATR] The Real Scandal at Citi 花旗的真實醜聞 (2/4)The burning question on the Street is whether the alleged scandal was intentionally leaked to divert attention away from performance problems at Citi. The bank's fourth-quarter expenses shot up by 23%, while revenues increased just 15%. Full-year profits fell 12% from 2005. The operational successes during Prince's tenure—he took over for the legendary dealmaker Weill in October, 2003—have mostly been minor. "Amateur Hour" High-level sources within Citi categorically deny the notion that someone in the bank was responsible for the story's sensational details. Other observers aren't so sure. Says William B. Smith, senior portfolio manager of New York money management firm SAM Advisors and a Citi investor, who has been calling for Prince's head since last summer: "Thomson was a beautiful scapegoat. I think Citigroup leaked everything…to take the spotlight away from what is really going on. It's amateur hour over there." Other sources inside and outside the bank attribute the Thomson ouster to Prince's desire to consolidate power. Thomson, who served as chief financial officer under Weill, once had been considered a contender for the CEO slot before Prince was named. Says Richard Bove, an analyst at investment bank Punk, Ziegel & Co.: "He got rid of an irritant—and the last viable candidate for his job. I'm in the camp of believing that he is solidifying his position at the top and eliminating progressively each one of the people who might take over for him. There is no longer any obvious candidate to take his position." Hedge-fund manager Tom Brown, a longtime critic, says the scandal is a sideshow: "The operative word is desperate. Prince is devoid of a long-term strategy and…it will lead to his demise." Tension at the Top After being moved to the wealth-management group, however, Thomson alienated senior executives. He was at times openly defiant of Prince and sparred with him on decisions about investments and strategy, according to people who worked with both of them closely and declined to be named. Thomson is considered by current and former insiders to be "extremely smart," but also "arrogant" and "full of himself." He was combative with Krawcheck, herself viewed as a possible Prince successor. And Thomson didn't have a good rapport with Smith Barney brokers, many of whom bolted the bank. A source familiar with Citi says Thomson was warned to curtail his contact with Bartiromo months before the Asia trip last fall. The use of corporate resources in connection with that relationship was the sole reason Thomson was asked to leave, this source maintains. Prince was happy with the performance of the wealth-management group, whose revenues were up 21% in the fourth quarter, one of the better-performing units within Citi. [ATR] The Real Scandal at Citi 花旗的真實醜聞 (1/4)Is it using a high-level ouster and tabloid-style rumors to obscure the disarray and dismal returns of Chuck Prince's reign? Did a fireplace, a fishtank, and a friendship with a business journalist really end Todd S. Thomson's tenure as head of global wealth management at Citigroup (C)? Or did other factors, just out of view, drive the ouster? The question looms large as Citi struggles under the weight of poor financial performance and a disappointing stock price, and as CEO Charles O. Prince comes under increasing pressure to turn things around. Partly because of Citi's woes, many on Wall Street aren't taking the often-salacious press reports at face value. BusinessWeek has found that, indeed, some of the details don't stand up to scrutiny. And people familiar with the matter say that some Citi insiders bear responsibility for spreading inaccuracies. To recap: On Jan. 22, Citigroup announced that Thomson, 45, and a onetime rival of Chief Executive Prince, was out. Chief Financial Officer Sallie L. Krawcheck, 42, would step in once a replacement CFO was found. Nondescript Tank But how much of it was true? Some of the descriptions of Thomson's spending were provided anonymously by people in the upper ranks of Citi's management. Yet other sources close to Thomson have confirmed that while Thomson's office had a fireplace, there were several other fireplaces within Citi—including one in the conference room next to the office of Robert Druskin, the bank's chief operating officer and cost-cutting czar. Moreover, Thomson's, like the others, was gas-burning (not wood-burning), and the connections for it were in place when Thomson moved in. The fish tank was nondescript and held goldfish—eight red and one black, a symbol of prosperity in Asian cultures and a cheap way to impress clients. "Smear Campaign" Thomson, who is negotiating a severance package, hasn't spoken publicly about the matter. He told BusinessWeek that he has "no comment on the smear campaign I've been reading in the media" and is proud of his accomplishments at Citi. "I think my record speaks for itself, and for now, I'm going to let it go at that." Citigroup declined to comment on the record, citing its press policy on personnel matters. Bartiromo has never spoken publicly about the issue. But sources say she has privately told friends and colleagues that everything she has done was completely proper and CNBC business. India's Designs on Innovation - 印席設計工業的創新Compared with its Asian rivals, India has been slow to make design a priority. But a new national policy commits to doing business with style In India, design has never been a part of the business lexicon. Now, New Delhi wants to change that. This month, 40 years after setting up the National Institute of Design in Ahmedabad in the western state of Gujarat, the Indian government finally ratified a design policy to make the discipline a national priority. To achieve this, the new policy envisages a "platform for creative design development, design promotion and partnerships across many sectors, states, and regions for integrating design with traditional and technological resources." Not only has the NID been deemed a university, the government wants to set up four more NIDs and make design a part of the curriculum in engineering and other educational pursuits. Finer details are still scarce, but with education as the key issue, it will bank on public-private partnerships to foster design. Design Latecomer This policy is the first sign that the government wants to rectify that. It comes at a time when both China and India—with their roaring economies—are among the most happening destinations globally. Says Sridhar Marri, head of the communication design group at Infosys Technologies, "The design-led economic transformation that we have always dreamed of in India can now be visualized on the horizon." This initiative would put an emphasis on innovation at all levels. Even as Japanese and Korean brands consistently give their western counterparts a run for their money, Indian brands continue to dominate only in their home market. But with Indian companies increasingly displaying global aspirations, the realization that only innovation and design can set them apart from the crowd is dawning. Crucial Differentiator Until now design has never been a big concern, but more an incidental function in Indian business. But today, with stiff competition and scores of foreign brands and services invading India, design and product offerings are being touted as the only differentiators in the clutter. "The policy has the power to create an innovation ecosystem in the country," adds Marri. Driving this system are hordes of small and midsize enterprises that are using design to make their presence felt. Drawing on the vastness of India, with all its cultural diversity, marketers are using design to make a global foray. Making It Click And such instances are few and far between, as India is struggling to develop its own Samsungs and LGs. Kothari also points out flaws in the policy—a lack of practical application pointers, for one. "The generic vision statement has a Utopian bonanza built into it. What's missing is a sustained and integrated plan for design and innovation," he says. He compares it to a patchwork of swatches from different world baskets that have been sewn together. "We are using design as a noun, but it should be also a verb for systematic innovation." At the very least, the policy is an indication that design and innovation are topics at the tables of the nation's leaders. Lakshman covers India business for BusinessWeek. |
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